The Health Services Association of NSW is a company limited by guarantee incorporated in NSW under the Corporations Act 2001 (Cth).

The Association is governed by a Board of up to 14 directors, 13 nominated by its Health Service Members, and 1 each from its Associate Members.

The Board is elected annually at the company’s Annual General Meeting (AGM) held in November.

At the first meeting immediately following the AGM, the newly elected Board elects from among its directors, a President, Vice President, Treasurer and Executive Member.

The Board meets bi-monthly.



Grainne O’Loughlin, President

Chief Executive Officer – Karitane

Qualifications: BSc (Hons) Sp.Th, MBA, GAICD

Grainne joined Karitane in 2014 and has over 30 years’ experience in the public health care sectors in the UK and Australia. She has held a variety of senior health executive roles and has extensive strategic and operational management experience in acute, sub-acute and not for profit healthcare and community settings. Grainne is a strategic, innovative & driven leader who achieves desired outcomes in key areas of interest including early intervention and prevention, the First 2000 Days, perinatal & infant mental health.

She completed her Masters of Business Administration through the University of New England in 2011 and became a Graduate of the Australian Institute of Company Directors in 2018.

She currently holds three Non-Executive Director appointments:

  • President of the NSW Health Services Association Board (HSA);

  • Chair Australasian Association of Parenting & Child Health Board (AAPCH)

  • National Ability Roundtable

    Beginning a clinical and management career in Speech Pathology, she worked in both London and Sydney, before moving into an executive level role as the Director of Allied Health at Sydney’s St Vincent’s Health Network in 2006. Whilst there, Grainne was assigned to a variety of executive portfolios including Director Strategy & Planning, A/Chief Operating Officer and General Management of the SVHN Sub-acute hospitals.

Robert Mills, Treasurer


Robert Mills has worked within the public hospital system for over 35 years, with his career mainly focused in the discipline of maternal and child health. He has held the positions of Director of Maternal and Child Health at Macarthur Health Service and then CEO of Karitane from 2003 before becoming the CEO of Tresillian in 2013. Tresillian is an affiliated health organisation, originally with 4 metropolitan centres, which Robert has now rapidly expanded over the last 4 years, with an additional 10 Tresillian centres across regional New South Wales, Victoria & the Australian Capital Territory. Robert is on the Board of the Australasian Association of Parenting and Child Health Inc. the Dean’s Advisory Board University of Technology Sydney (UTS) and the NSW Health Services Association. Robert is an Associate Professor of Industry with the University Technology Sydney (UTS) and is an accredited assessor with the Australian Council on Healthcare Standards (ACHS).

Gerard (Ged) Hyde, Vice President

War Memorial Hospital

Ged is a highly committed health professional working across the health sector for 30 years. He is a thoughtful and innovative leader with experience spanning the acute, subacute and community settings, managing at an executive level in both large and small hospitals.

With an extensive clinical background in nursing specialising in emergency care, his leadership and management experience is supported by a Masters in Health Administration from the University of New South Wales.

Ged has a passion for leading organisations, developing and implementing innovative programs and strategies that enable people to lead healthy lives at home and in the community. He is an ethical leader who strives to ensure sustainable business performance in consumer driven service provision. He is currently the Executive Manager of the War Memorial Hospital at Waverley, NSW Australia.

Mary Dowling, Executive Director

A qualified and experienced health professional Mary, has deep knowledge of the health sector with a breadth of experience at executive and senior management levels, including working at executive level for a number of Local Health Districts.

A qualified Nurse and Midwife, Mary also holds qualifications in acute care and coronary care with a masters of health services management. She has held a number of increasingly senior clinical positions across NSW Health. Prior to taking up her position of Executive Director, with the Health Services Association Mary held the position of Deputy Director of Medical Services at Royal North Shore Hospital, a position she held for seven years.

Admitted as a lawyer in 2002 Mary gained her legal experience with United Medical Protection (AVANT) one of Australia’s largest medical insurers. She is also an Accredited Mediator. Marys past experience also includes many years as a Director of Professional Practice and also as an Acting Director of Clinical Governance.

Passionate about delivering quality health care and medical engagement Mary’s legal, clinical and executive management experience enable her to make a significant contribution to the Health Services Association and its members.

Matt Mackay, Executive Member

Chief Executive Officer

Royal Rehab

Matthew is a healthcare executive leading growth through strategy and direction, designing and building a strong and engaging culture, developing leaders and increasing performance. He re-engineers core processes around customer needs to optimise performance and uses technology and organisation design to improve service delivery, service quality and staff engagement.

Matthew has held senior management and executive roles in public, private and military sectors over two decades.

Matthew is also a Captain in the Australian Army with operational deployments in command positions in Afghanistan and Timor.

Board Directors

Mark Newton, Board Director

Mark Newton, Board Director

Chief Operating Officer

Parramatta Mission

An executive and consultant with a background in economics specialising in health systems improvement, Mark has worked in senior health and hospital leadership positions in Australia and in the UK.

Worked at St George Hospital (Sydney) in executive roles, then for the Red Cross Blood Service as NSW State Operations Director for 11 years, leading transformation during a period of massive upheaval in the sector.

Led as a CEO in the disability sector in 2004 working for the NSW Department of Aging, Disability and Home Care. Became CEO of Hope Healthcare Ltd in 2006, then Director Population Health, Planning and Performance for Northern Sydney and Central Coast Area Health Service in 2010, and subsequently CEO of St John Ambulance (NSW).

From early 2015 Mark was consulting for a range of clients; notably at icare NSW assisting with its transformation to a world class provider in the field of insurance and care, for injured workers.

More recently Mark took up the role of Chief Operating Officer for Parramatta Mission to deliver a transformation project.

Numerous voluntary, professional and community board memberships and industry-wide networks. Until recently a member of the Audit & Risk Committee of the Australian Aged Care Quality Agency for the Commonwealth Department of Health and Human Services.

Passionate about system performance improvement and empowering people to deliver valuable services for individual and community benefit. With a focus on optimising outcomes, Mark has a track record of transformational leadership and organisational advancement.

Strephon Billinghurst, Board Director

Chief Executive Officer

Hawkesbury District Health Service

Strephon Billinghurst joined Hawkesbury District Health Service at the time of Hawkesbury District Health Service’s transfer to St John of God Health Care in November 2015. Having worked as the Chief Executive Officer at the specialist private psychiatristfacility, St John of God Richmond Hospital, Strephon seamlessly transitioned to his role of Chief Executive Officer at Hawkesbury District Health Service. Strephon ledthe HospitalManagement Team and more than 600 caregivers through successive changes involving the facility’s organisational structure, healthcare models and information, technology and communications systems.

Before joining the St John of God family, Strephon gained extensive experience working in acute private and public hospitals. Strephon worked at Calvary Hospital Canberra, a hospital with public and private services similar to Hawkesbury District Health Service. For three years, Strephon was Calvary Hospital’s Director of Operations for the Private Services (75 beds) and prior to that; the Nursing Director –Emergency, Perioperative, Mental Health and Critical Care for the (200 bed) public hospital services.

Before working with Calvary Hospital, Strephon worked with Flinders Medical Centre, a 430 bed public facility in South Australia as their Nursing Director –Emergency and Perioperative Medicine, and the Acting Executive Director of Nursing –Midwifery and Patient Services.Strephon’squalifications include a Masters in Health Services Management, a Bachelor of Nursing and a Graduate Diploma in Catholic Leadership from the Australian Catholic University

Ruth Hood, Board Director

Executive Director of Legal & Risk

St Vincent’s Health Network, Sydney

Ruth began her career as a nurse and then trained as a midwife, working as a clinician for many years before taking on various roles focussing on Infection Control and Communicable Diseases within the Queensland public health system and at Queensland Health.

Ruth gained another degree, this time in Law, from where she has pursued a new career path. Ruth subsequently spent 16 years as a lawyer in large law firms and in-house giving her a strong foundation and broad range of legal skills.

Ruth joined St Vincent’s in 2016 and is now the Executive Director of Legal & Risk advising on all legal aspects of health care service delivery for St Vincent’s NSW facilities.

Mark Jeffrey, Board Director

General Manager

Calvery Mater Newcastle

Mark has over 17 years experience in Public Health and joined Calvary Mater Newcastle as General Manager in 2018. Calvary Mater Newcastle is a 215 bed 3rd Schedule Hospital, specialising predominately in Cancer Services. Mark’s previous health experience was as Director of Finance for Hunter New England Local Health District. This role saw Mark lead the successful merge of corporate functions of 2 Area Health Services.

Before transitioning to Public Health Mark’s career was in Engineering and Manufacturing with BHP Newcastle. Mark’s subsequent role was with Thales, building six Huon Class Minehunters for the Royal Australian Navy. This project was recognised by the Department of Defence as the most successful major Defence Project undertaken at the time and is still seen as a benchmark.

Mark has been a member of HSA for 2 years.

Eileen Hannagan, Board Director

Chief Executive Officer

Chris O’Brien Lifehouse

In February 2014, Eileen was appointed as Chief Executive Officer of Chris O’Brien Lifehouse. Eileen has 30 years’ experience in healthcare, in nursing, management and in the last 15 years as a senior executive. Eileen has studied commerce, health administration and holds a Master’s in Business.

Eileen has been CEO of Chris O’Brien Lifehouse for the last six years, realising the commissioning of the hospital and the growth of services and research to where it is today. Eileen is passionate about delivering the Lifehouse vision through patient-centred, compassionate, holistic care.

In all her previous roles, Eileen worked closely with clinical teams, allied health partners, hospital business units, research departments and federal and state governments to ensure positive healthcare outcomes and improve patient experience.

Originally from Melbourne, Eileen previously held the positions of Chief Operating Officer for St Vincent’s and Mercy Private Hospital in Victoria, before being appointed to manage one of Australia’s largest private hospitals, Epworth Richmond as the Executive Director. During her tenure at Epworth Richmond, Eileen managed day-to-day operations during an ongoing $700M major redevelopment and has commissioned several new areas.

“As CEO of Chris O’Brien Lifehouse, my priority is to deliver on our vision of uncompromising care, by providing the leadership required to complete the next phase of development and operations.”

Andrew Montague, Board Director

General Manager Health & Palliative Care 


Andrew is General Manager Health & Palliative Care at HammondCare and has responsibility for the health portfolio. He has extensive clinical and senior management experience within the health sector both in Queensland and NSW.

Andrew studied medicine at the University of New South Wales (UNSW) and has a Masters in Health Administration from UNSW. He is a fellow of both the Royal Australian College of General Practitioners and the Royal Australasian College of Medical Administrators and worked clinically for 10 years both in the hospital setting and as a general practitioner.

His most recent management roles have been as Executive Director Operations Northern Sydney Local Health District (2012-2016) and Chief Executive Central Coast Local Health District (2016-2021). During this period on the Central Coast he also had roles as a Board member with Hunter New England Central Coast Primary Health Network, Healthshare NSW, NSW Regional Health partners and developed the Central Coast Research Institute, an unincorporated joint venture with the University of Newcastle which has a focus on Integrated Care.

Christopher Magro, Board Director

Operations Manager/Director of Nursing

Mercy Health Albury

Christopher Magro joined Mercy Health in February 2022. Christopher has more than 14 years’ experience in the NSW healthcare sector, including working in hospital operations in corporate, clinical and emergency nursing.

Christopher has a Masters in Business Administration and a Bachelor of Nursing. Extensive studies have provided the necessary skills to hold positions such as Maritime Lead and Duty Officer for State Health Emergency Operation Centre and Westmead/Auburn Whole of Hospital working to achieve the objectives of the organisations and the NSW Government’s priorities.

In previous roles Christopher has achieved the establishment of cohesive clinical teams, developed and supported teams to achieve organisational goals and KPI’s, and aligned integral communication links to a range of stakeholders to major hospitals operating under NSW Health.

Originally from Sydney, Christopher moved to Albury to take up a new type of challenge in managing Mercy Health Albury.  The move came at a time when Mercy Health was commencing a review of the services offered at the Albury site.  The clinical service review included changes to the model of care for all inpatient services, and to better align the hospital to the needs of the community.  

Non-Board Members

Jorge Aroche

Chief Executive Officer


Jorge Aroche is a clinical psychologist and the Chief Executive Officer of the NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors.

Jorge joined STARTTS in early 1989 and has been the Chief Executive Officer of STARTTS since 1997. As CEO of STARTTS he led the then fledging organisation through some of the most challenging times for refugee services in Australia and an unparalleled period of growth and development in the size of the organization and the scope and sophistication of its services. STARTTS has assisted more than 60,000 individual clients from over 70 nationalities since 1988, and is widely recognized as a leading organization in the field of refugee trauma recovery.

Jorge is a co-convenor of the Forum of Australian Services for Survivors of Torture and Trauma, and has held the positions of Secretary General of the International Society for Health and Human Rights (ISHHR), and Vice President of the International Rehabilitation Council for Torture Victims (IRCT). He is currently the President of the IRCT. Jorge has presented widely on clinical and settlement issues for traumatised refugees on national and international platforms and has been an active contributor on refereed journals and other publications on this topic.

Anthony Schembri

CEO of the St Vincent’s Health Network Sydney

Adjunct Professor Anthony M. Schembri AM

BSW(Hons) GradDipPubAdmin, MPP(Merit), FCHSM, MAASW                  

Anthony holds appointment as Board Director for the Garvan Institute of Medical Research, Board Director of the National Centre for Clinical Research of Emerging Drugs of Concern, Board Director of the St Vincent’s Curran Foundation, Board Councillor of Sydney Partnership for Health, Education, Research and Enterprise (SPHERE) and Co‑Chair of Australian Catholic University/St Vincent’s Nursing Research Institute.

Anthony is an Adjunct Professor at the Australian Catholic University, Adjunct Professor at the University of Notre Dame Australia and Conjoint Associate Professor at the Faculty of Medicine at the University of New South Wales. Anthony completed the Australian Institute of Company Directors course and is a Surveyor for the Australian Council of Healthcare Standards.

Prior to this Anthony was employed in General Manager roles at Liverpool Hospital, Bankstown‑Lidcombe Hospital and Fairfield Hospital. Anthony has also held the role of Clinical Director for Allied Health and hospital social work roles.

Anthony was honoured in the 2019 Queens Birthday Honours List, as a Member of the Order of Australia for significantservice to hospital administration, and to medical research. 

Elizabeth McClean

Chief Executive Officer Allowah

Elizabeth has been the CEO of Allowah since 2014. She has an extensive background in both for profit and not-for-profit organisations, industrial relations and change management. Elizabeth is passionate about providing support and care for people in situations where they find it difficult to access services. She is highly engaged with the quality and safety aspects of service provision and enjoys getting to know the children and their families at Allowah. She holds a Masters in Organisational Behaviour and Industrial Relations.


The Association has a permanent Secretariat led by Mary Dowling, Executive Director. The Secretariat is located in Sydney.

Executive Committee

The President, Vice President, Treasurer, Executive Director, and up to one Board Member constitute the Association’s Executive Committee. The Executive Committee meets on the alternate months when the Board does not meet, and with the Executive Director is responsible for the overall management of the Association.

Specialist Groups

The Association has developed a number of specialist groups centred on particular health service clusters. These groups allow health service providers delivering particular types of services to meet and network with each other, and to come together as one voice for government on issues affecting these services.

" War Memorial Hospital Waverley has appreciated its membership with the HSA NSW for over 15 years. The membership brings with it an invaluable network of similar organisations from across the health and disability landscape. There is opportunity to share ideas and learn from others, the areas of opportunity span for example strategic, operational, financial, growth and service provision. The HSA is a conduit to readily meet and form beneficial relationships with other organisations and leaders on both a formal and informal basis. The membership also affords opportunity to have direct audience with the Office of the Minister for Health & Medical Research , the Ministry of Health and the supporting Pillars. Providing opportunity for a collective voice for Affiliated Health Organisations and other not for profit service providers."
“ Karitane is committed to ongoing collaboration through the Health Services Association membership where we have the opportunity to collegially discuss, share and advocate on matters that we have in common with the Affiliated Health Organisations and other member agencies. We have gained many benefits as HSA members including the establishment of a strong advocacy network, collaborating on Enterprise Bargaining Agreements, legal, IT, financial/funding and governance matters. Karitane believes that the HSA has, in recent years particularly, been pivotal in establishing and maintaining strong relationships & direct dialogue representing our members with NSW MoH, NSW eHealth, other NSW Pillar agencies and relevant Ministerial portfolios.”
" Chris O’Brien Lifehouse has enjoyed a productive affiliation with the Health Services Association of NSW for seven years. Our membership has given us access to a diverse network of healthcare industry peers and provided wonderful learning and knowledge sharing opportunities. It has given us a voice within the NSW Ministry of Health and invaluable, regular contact with the Minister. By providing a forum for collaboration, HSA NSW membership has allowed us to shape conversations around common industry issues and engage in collective problem-solving. "
" Hawkesbury District Health Service have been a part of the HSA NSW membership group since early 2018. The membership has provided access to valuable resources including opportunities to collaborate with other health care organisations and leaders. The face of health care, including consumer expectations are continually changing resulting in a unique set of challenges. A platform where sharing ideas, discussing scenarios with like-minded professionals is essential for strategic growth and best practice. This has been one of the most advantageous aspects of our affiliation with HSA NSW. HSA NSW have also been pivotal in establishing a network between its members and the NSW Ministry of Health, in addition to other Pillar agencies. These channels of communication have been fundamental in navigating the health system to achieve positive outcomes. "