The Health Services Association of NSW is a company limited by guarantee incorporated in NSW under the Corporations Act 2001 (Cth).
The Association is governed by a Board of up to 14 directors, 13 nominated by its Health Service Members, and 1 each from its Associate Members.
The Board is elected annually at the company’s Annual General Meeting (AGM) held in November.
At the first meeting immediately following the AGM, the newly elected Board elects from among its directors, a President, Vice President, Treasurer and Executive Member.
The Board meets bi-monthly.
Matt Mackay, President
Chief Executive Officer
Royal Rehab
Matthew is a healthcare executive leading growth through strategy and direction, designing and building a strong and engaging culture, developing leaders and increasing performance. He re-engineers core processes around customer needs to optimise performance and uses technology and organisation design to improve service delivery, service quality and staff engagement.
Matthew has held senior management and executive roles in public, private and military sectors over two decades.
Matthew is also a Captain in the Australian Army with operational deployments in command positions in Afghanistan and Timor.
Robert Mills, Treasurer
Tresillian
Robert Mills has worked within the public hospital system for over 35 years, with his career mainly focused in the discipline of maternal and child health. He has held the positions of Director of Maternal and Child Health at Macarthur Health Service and then CEO of Karitane from 2003 before becoming the CEO of Tresillian in 2013. Tresillian is an affiliated health organisation, originally with 4 metropolitan centres, which Robert has now rapidly expanded over the last 4 years, with an additional 10 Tresillian centres across regional New South Wales, Victoria & the Australian Capital Territory. Robert is on the Board of the Australasian Association of Parenting and Child Health Inc. the Dean’s Advisory Board University of Technology Sydney (UTS) and the NSW Health Services Association. Robert is an Associate Professor of Industry with the University Technology Sydney (UTS) and is an accredited assessor with the Australian Council on Healthcare Standards (ACHS).
Mary Dowling, Executive Director
A qualified and experienced health professional Mary, has deep knowledge of the health sector with a breadth of experience at executive and senior management levels, including working at executive level for a number of Local Health Districts.
A qualified Nurse and Midwife, Mary also holds qualifications in acute care and coronary care with a masters of health services management. She has held a number of increasingly senior clinical positions across NSW Health. Prior to taking up her position of Executive Director, with the Health Services Association Mary held the position of Deputy Director of Medical Services at Royal North Shore Hospital, a position she held for seven years.
Admitted as a lawyer in 2002 Mary gained her legal experience with United Medical Protection (AVANT) one of Australia’s largest medical insurers. She is also an Accredited Mediator. Marys past experience also includes many years as a Director of Professional Practice and also as an Acting Director of Clinical Governance.
Passionate about delivering quality health care and medical engagement Mary’s legal, clinical and executive management experience enable her to make a significant contribution to the Health Services Association and its members.
Board Directors
Matt Mackay, Board Director
Chief Executive Officer
Royal Rehab
Matthew is a healthcare executive leading growth through strategy and direction, designing and building a strong and engaging culture, developing leaders and increasing performance. He re-engineers core processes around customer needs to optimise performance and uses technology and organisation design to improve service delivery, service quality and staff engagement.
Matthew has held senior management and executive roles in public, private and military sectors over two decades.
Matthew is also a Captain in the Australian Army with operational deployments in command positions in Afghanistan and Timor.
Robert Mills, Board Director
Tresillian
Robert Mills has worked within the public hospital system for over 35 years, with his career mainly focused in the discipline of maternal and child health. He has held the positions of Director of Maternal and Child Health at Macarthur Health Service and then CEO of Karitane from 2003 before becoming the CEO of Tresillian in 2013. Tresillian is an affiliated health organisation, originally with 4 metropolitan centres, which Robert has now rapidly expanded over the last 4 years, with an additional 10 Tresillian centres across regional New South Wales, Victoria & the Australian Capital Territory. Robert is on the Board of the Australasian Association of Parenting and Child Health Inc. the Dean’s Advisory Board University of Technology Sydney (UTS) and the NSW Health Services Association. Robert is an Associate Professor of Industry with the University Technology Sydney (UTS) and is an accredited assessor with the Australian Council on Healthcare Standards (ACHS).
Grainne O’Loughlin, Board Director
Chief Executive Officer – Karitane
Qualifications: BSc (Hons) Sp.Th, MBA, GAICD
Grainne joined Karitane in 2014 and has over 30 years’ experience in the public health care sectors in the UK and Australia. She has held a variety of senior health executive roles and has extensive strategic and operational management experience in acute, sub-acute and not for profit healthcare and community settings. Grainne is a strategic, innovative & driven leader who achieves desired outcomes in key areas of interest including early intervention and prevention, the First 2000 Days, perinatal & infant mental health.
She completed her Masters of Business Administration through the University of New England in 2011 and became a Graduate of the Australian Institute of Company Directors in 2018.
She currently holds three Non-Executive Director appointments:
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President of the NSW Health Services Association Board (HSA);
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Chair Australasian Association of Parenting & Child Health Board (AAPCH)
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National Ability Roundtable
Beginning a clinical and management career in Speech Pathology, she worked in both London and Sydney, before moving into an executive level role as the Director of Allied Health at Sydney’s St Vincent’s Health Network in 2006. Whilst there, Grainne was assigned to a variety of executive portfolios including Director Strategy & Planning, A/Chief Operating Officer and General Management of the SVHN Sub-acute hospitals.
Felicity Burns, Board Director
General Manager Health and Palliative Care
HammondCare
Felicity is a forward-thinking, creative, and results-oriented healthcare leader who is highly committed to delivering successful outcomes. With over 25 years of experience in Public Health, she currently serves as the General Manager for Health and Hospitals at HammondCare, where she is responsible for overseeing Health and Palliative Care services across the Northern Sydney LHD, South Western Sydney LHD, and Southern NSW LHD.
Felicity’s career spans a broad range of clinical and senior leadership roles, with expertise in specialty areas including haematology, oncology, bone marrow transplant, ICU, and Palliative Care. Her career also includes significant contributions to research and quality improvement initiatives. As a Quality Improvement Facilitator for the University of Wollongong, she worked as part of the Palliative Care Outcomes Collaboration (PCOC) to elevate standards of care and facilitate collaborative partnerships nationally.
A passionate advocate for the integration and collaboration of healthcare services, Felicity is committed to leading transformational change that ensures person- and family-centred care. She strives to advance the delivery of equitable, holistic, seamless, and compassionate healthcare services, always with a focus on achieving measurable, positive outcomes.
As the current President of Palliative Care NSW, Felicity continues to drive initiatives that improve healthcare delivery. She holds a Master’s in Health Service Management and is dedicated to fostering environments that promote integrated care, ensuring better outcomes for both patients and healthcare professionals alike.
Roz Everingham, Board Director
General Manager
Calvary Mater Newcastle
Roz completed her formal training as a registered nurse before moving into the specialty area of cardiology nursing. Seeking further study, she undertook a Masters of Health Care Management at the University of Newcastle and graduated in 2009.
Previously holding Director of Nursing and General Manager roles at various facilities across Hunter New England Local Health District, Roz is experienced in leading teams who provide integral public health services to the community.
Roz first came to Calvary Mater Newcastle in 2015 as the Director of Nursing and Cancer Services, before moving into operational and management roles with Calvary National.
In December 2023, Roz was appointed as Calvary Mater Newcastle’s General Manager.
Michael Boyer, Board Director
Professor Michael Boyer AM
Chief Executive Officer
Chris O’Brien Lifehouse
Michael Boyer is the Chief Executive Officer of Chris O’Brien Lifehouse, where he is also a medical oncologist. He also holds the Kam Ling Barbara Lo Chair in Lung and Thoracic Cancer at the Central Clinical School, University of Sydney.
He trained in medical oncology at Royal Prince Alfred and Westmead Hospitals, in Sydney, and subsequently was a Research and Clinical Fellow at the Ontario Cancer Institute and Princess Margaret Hospital in Toronto, Canada, where he completed his PhD. He was on the senior staff of the Sydney Cancer Centre and Royal Prince Alfred Hospital from 1993 to 2013. He played an integral role in the design, development and construction of the Chris O’Brien Lifehouse, a purpose-built cancer hospital, and joined the staff on its opening in 2013. In addition to his clinical roles, he has held senior administrative positions including Head of Department of Medical Oncology at Royal Prince Alfred Hospital, Director of the Sydney Cancer Centre, and Area Director of Cancer Services for the Sydney South West Area Health Service. In 2010 he was made a Member of the Order of Australia for his work as an educator, a clinical trials researcher and for his involvement in the development of integrated cancer care facilities.
Andrea Ness, Board Director
General Manager
Calvary Health Care Kogarah
Andrea is the General Manager of Calvary Health Care Kogarah, and is an experienced health professional working in health for over 30 years across both the UK and Australia spanning acute care, primary care and community settings.
Andrea holds a Masters in Health Service Management from Monash University and has experience in strategic and operational leadership roles both in Victoria and NSW.
A Nurse Practitioner by background, Andrea is passionate about delivering holistic, person centered care and ensuring connected care is delivered at the right place and time.
Jane McGuire, Board Director
Executive Manager & Director of Nursing
War Memorial Hospital
Jane is a highly committed and innovative health professional, with over 30 years’ experience in the healthcare sector. She is a passionate, person-centred, and thoughtful leader with experience spanning the acute, sub-acute and community health settings.
With an extensive clinical background in nursing, specialising in palliative care, her leadership and management experience is supported by a Masters in Health Service Management from University of Technology Sydney and University of New South Wales.
Jane is a strong advocate for the integration of cross sector healthcare systems. She is keenly interested in evolving sustainable and dynamic models of healthcare delivery, agile in their meeting of ageing population needs. With a strong grounding in sub-acute and community healthcare delivery, Jane is very mindful of the increasing role that alternate pathways to acute healthcare, will need to play in the future healthcare landscape. Forging of critical partnerships across the healthcare consumer journey is fundamental to how Jane works, with authentic collaboration in shifting the paradigm of where and how, optimal healthcare is delivered. Ensuring that the social determinants of healthcare are considered and understood, is a key focus for Jane in ensuring holistic healthcare consumer outcomes and workforce engagement.
Jane Bryant, Board Director
Director of Nursing and Operations Manager
Mercy Health Services
Jane Bryant is an experienced healthcare professional with over 20 years in the field. She holds a Bachelor of Nursing degree and a Post-Graduate Certificate in Nursing.
Currently, Jane serves as the Operations Manager and Director of Nursing at Mercy Health Albury. In 2024, Jane was instrumental in the successful implementation of the eMR system, in collaboration with NSW Health and the Murrumbidgee Local Health District.
Jane has a diverse background in healthcare, including roles in emergency medicine, infection prevention, quality and clinical governance. Jane’s expertise in infection prevention has been critical in supporting hospitals in Victoria and NSW, particularly during the COVID-19 pandemic where she provided essential guidance to Mercy’s national and local teams in both Health and Aged Care Streams.
Jane has dedicated the past decade to quality improvement initiatives, supporting successful accreditation efforts. With a strong focus on organisational and individual accountability for the safety and quality of care, Jane has played a pivotal role in various healthcare improvement initiatives. Jane’s passion and strong commitment to quality and clinical governance led to completing a certificate from the Australasian Institute of Clinical Governance.
Jane is committed to maintaining high standards of care and continuously improving the quality of service delivery at Mercy Health Albury.
Non-Board Members
Jorge Aroche
Chief Executive Officer
STARTTS
Jorge Aroche is a clinical psychologist and the Chief Executive Officer of the NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors.
Jorge joined STARTTS in early 1989 and has been the Chief Executive Officer of STARTTS since 1997. As CEO of STARTTS he led the then fledging organisation through some of the most challenging times for refugee services in Australia and an unparalleled period of growth and development in the size of the organization and the scope and sophistication of its services. STARTTS has assisted more than 60,000 individual clients from over 70 nationalities since 1988, and is widely recognized as a leading organization in the field of refugee trauma recovery.
Jorge is a co-convenor of the Forum of Australian Services for Survivors of Torture and Trauma, and has held the positions of Secretary General of the International Society for Health and Human Rights (ISHHR), and Vice President of the International Rehabilitation Council for Torture Victims (IRCT). He is currently the President of the IRCT. Jorge has presented widely on clinical and settlement issues for traumatised refugees on national and international platforms and has been an active contributor on refereed journals and other publications on this topic.
Secretariat
The Association has a permanent Secretariat led by Mary Dowling, Executive Director. The Secretariat is located in Sydney.
Executive Committee
The President, Vice President, Treasurer, Executive Director, and up to one Board Member constitute the Association’s Executive Committee. The Executive Committee meets on the alternate months when the Board does not meet, and with the Executive Director is responsible for the overall management of the Association.
Specialist Groups
The Association has developed a number of specialist groups centred on particular health service clusters. These groups allow health service providers delivering particular types of services to meet and network with each other, and to come together as one voice for government on issues affecting these services.